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At 2 Clicks Media Inc, we create browser extensions, mobile applications, and feature-focused websites that create holistic browsing experiences across both web and mobile. Our products enable specific functionality and provide ease of access to information and functionality that can be accessed from the new tab, start page, Omnibox, extension shortcut, and/or via browser search settings.
We are committed to protecting the privacy of all our users including those who use our browser extensions, website(s) and/or mobile applications. Certain functionalities pertaining to our website and mobile applications that are unrelated to the ViewPDF, ViewPDF New Tab and Search by ViewPDF browser extensions may not be covered here; we encourage you to also review the privacy policies for both our website and mobile applications separately.
This document describes our obligations under applicable data protection laws and explains what type of information we are collecting and how we are using this information.
1. The information that we collect and/or process:
In the course of browsing our websites, installing our products and using our product, we capture the following:
1.1 Information that is essential to achieve the proper functioning of the Browser Extension. Based on the Extension’s functionality, we may collect certain types of information that you explicitly provide to us. The type of information depends on the specific Extension but may include notifications, and (on a temporary basis and in no case for more than 1 hour unless expressly given permission to do so in our ‘ViewPDF Pro’ user agreement) certain files you choose to upload to convert or view as well as saved signatures in 'ViewPDF Pro' when used in connection with our website for signing documents or requesting signatures. Other types of information necessary to the Extension may be collected but stored only on your computer (i.e., we do not store it on our server). This latter category depends on the specific Extension but may include your bookmarks, web shortcuts preferences and recently visited websites.
1.2 Information you provide to us. We may collect other types of information that you explicitly provide to us through your use of the Extension where-in it utilises relevant functionality from viewpdf.com. We may collect information provided by you (including your name and/or email address) if submitted it when creating an account on viewpdf.com, or via a Zendesk support or feedback form, a crash report, enhancement suggestion or other communication from you to us.
1.3 Automatically captured information. Apart from the types of information listed above, we automatically collect anonymous usage information from you for attribution purposes which in turn help us build more relevant products and better user experiences. This includes anonymous persistent identifiers in the form of either gclid, mskclid or unique identifier in Google Firebase. Separately we may also collect cohort information based around your user agent, the source of your install (e.g., the page on our website that referred you to the extension), the week and year of your install, your operating system, browser version, screen size and certain install flow events (defined as the sequence of pages that are wholly owned and controlled by 2 Clicks Media Inc. that you visited before and after your extension install). We may also collect the specific search query information that originally led you to visit viewpdf.com (for example ‘convert pdf to docx file’) however we do not collect any search query information that you may generate while using our application or communicating with our partner search providers nor do we collect, monitor or store your search history.
2. Why we process this information
We use the categories of information we collect to:
- Create holistic product experiences;
- Perform essential functions to be able to support relevant products like monitor, manage and enhance websites, browser extensions and applications;
- Attribute usage data back to any advertising from 2 Clicks Media Inc. that you may have seen or interacted with in order to make our advertising more relevant;
- Tailor utility and output based on customer preferences;
- Create internal analytics and reports;
- Run data-based experiments to deliver better usability and functionality;
- Enable service providers and us to serve relevant content and advertising;
- Ensure customer service by actively engaging with users and responding to their queries and suggestions;
- Address complaints, detect and defend against fraudulent, abusive, or unlawful activity; and
- Enforce our terms of service.
3. How we use the information that we process and/or collect:
We process information in a way that it maintains strictly anonymous; data is collected in such a way that we will not combine such de-identified, pseudonymized or aggregated information with any other information that can be used to identify you. Anonymized data is information that does not relate to a person and from which a person cannot be identified, and this kind of data usually falls outside privacy and data protection laws.
We may process the information identified in this policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure, but only to protect or assert legitimate interests, such as our legal rights, your legal rights and/or the legal rights of others.
In addition to the specific purposes for which we may process the information set out in this policy, we reserve the right to use information where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Please do not supply any other person’s personal data to us, unless we prompt you to do so and you have permission from that person.
4. Storage and Transfer of Information
4.1 Information will be stored on secure servers hosted by Amazon Web Services Inc., 1200 12th Avenue South, Suite 1200, Seattle, WA 98144, United States (AWS) and which are hosted globally. Hosted servers are controlled and maintained in accordance with sufficient privacy safeguards. AWS may store or transfer Information on data subjects located in the EU to servers located in countries deemed adequate by the European Commission, or in countries which the European Commission has not deemed inadequate, provided that such countries implement appropriate and suitable safeguards regarding the security of personal information.
4.2 Information is stored on the servers only for the duration necessary for providing the Services and maintaining the integrity of our databases. We will maintain records of processing activities for the purpose of demonstrating compliance with EU GDPR.
5. Push Notifications.
We may, with your consent, send browser push notifications or alerts to share
(i) information related to us as well as third parties,
(ii) service updates,
(iii) advertising and promotional content.
We may share advertising and promotional content either directly or through a third-party service that we use to assist us in sending notifications. You have the choice to opt out of receiving these notifications by changing the notifications preferences on your device.
6. The information that we share
We may disclose your information where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your information where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
Our extensions also provide either a 'Search suggestions' or 'Search autocomplete' feature that makes completing your search faster and more convenient. For this purpose searches may be passed, in real-time (prior to completion), to either our partner search providers or Microsoft Azure for the purposes of generating instant search suggestions. We do not store this information.
7. Retaining and deleting your information.
This Section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this Section, we may retain your information where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
8. Security of your information.
We will take appropriate technical and organizational precautions to secure your information and to prevent the loss, misuse or alteration of your information.
Regardless of where you are located, we will store all your information on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.
9. Your rights with respect to your information.
In this Section, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under data protection law are: (i) the right to access; (ii) the right to rectification; (iii) the right to erasure; (iv) the right to restrict processing; (v) the right to object to processing; (vi) the right to data portability; (vii) the right to complain to a supervisory authority; and (viii) the right to withdraw consent.
You have the right to confirmation as to whether or not we process your information and, where we do, access to the information, details of the purposes of the processing, the categories of information concerned and the recipients of the information.
In some circumstances you have the right to the erasure of your information without undue delay. Those circumstances include: (i) the information is no longer necessary in relation to the purposes for which they were collected or otherwise processed; (ii) you withdraw consent to consent-based processing; (iii) you object to the processing under certain rules of applicable data protection law; (iv) the processing is for direct marketing purposes; and (v) the information has been unlawfully processed. However, there are exclusions on the right to erasure. The general exclusions include where processing is necessary: (x) for exercising the right of freedom of expression and information; (y) for compliance with a legal obligation; or (z) for the establishment, exercise or defense of legal claims.
In some circumstances you have the right to restrict the processing of your information. Those circumstances are: (i) processing is unlawful but you oppose erasure; (ii) we no longer need your information for the purposes of our processing, but you require your information for the establishment, exercise or defense of legal claims; and (iii) you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your information. However, we will only otherwise process it: (w) with your consent; (x) for the establishment, exercise or defense of legal claims; (y) for the protection of the rights of another natural or legal person; or (z) for reasons of important public interest.
You have the right to object to our processing of your information on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: (i) the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or (ii) the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.
You have the right to object to our processing of your information for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your information for this purpose.
You have the right to object to our processing of your information for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To the extent that the legal basis for our processing of your information is: (i) consent; or (ii) that the processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your information from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
10. Third-party websites.
Our website includes hyperlinks to and details of third-party websites, as well as software (including, but not limited to, APIs and widgets). Below is a list of the third party APIs used by us. Please read the privacy policies of these third parties to understand their data collection/processing practices.
We have no control over, and are not responsible for the privacy policies and practices of third parties.
11. Personal data of children.
The Extension is targeted at persons over the age of 18.
If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
12. Additional notice to and rights of residents of California
We do not sell your personal data to third parties. Section 1798.83 of California’s Civil Code permits you—if you are a California resident—to request further information about our disclosure of personal data to third parties for their direct marketing purposes, where applicable. To make such a request, please send an email to email@example.com. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address.
13. Additional notice to and rights of residents of Canada.
If you are a resident of Canada, you are permitted to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes, where applicable. To make such a request, please send an email to firstname.lastname@example.org.
14. About cookies.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiration date, unless deleted by the user before the expiration date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
15. Cookies that we use.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
16. Cookies used by our service providers.
Please be informed that we do not monitor or in any other way control the data collection and processing practices of such service providers and this policy does not govern their privacy practices. We shall not be responsible for tracking technologies deployed by such service providers. We recommend that you read the Privacy Statements of such third parties to understand their data collection and processing practices.
17. Managing cookies.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(i) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(ii) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(iii) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(iv) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features of the Extension.
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
19. Contact Information.
You may receive further information regarding our privacy practices and/or exercise any of your rights in relation to your information by written notice to:
2 Clicks Media Inc.,
Suite #2, Hunkins Plaza
Samuel Hunkins Drive